PRIVACY POLICY

INFORMATION WE COLLECT

Personal Information You Provide:

• Name, business name, and job title
• Email address and phone number
• Business address and delivery information
• Order history and purchasing preferences
• Payment information (processed securely through third-party payment processors; we do not store credit card numbers)

Information Collected Automatically:

• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• IP address and general location data

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and fulfill wholesale orders
• Send delivery notifications and order confirmations via email and SMS text message
• Provide access to our wholesale customer portal
• Communicate about products, availability, and pricing
• Improve our website and services
• Comply with legal obligations and tax reporting requirements

SMS/TEXT MESSAGING

If you provide your phone number and opt in to receive text messages, we may send you:

• Delivery schedule notifications and order-by date reminders
• Order confirmations and invoice notifications
• Wholesale portal access links and welcome messages

Message frequency varies based on delivery schedules and order activity. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at hello@kiddsquid.com.

We will not share your phone number with third parties for their marketing purposes.

HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who assist in operating our business (payment processors, email and SMS delivery services, web hosting)
• Legal authorities when required by law or to protect our rights
• Business partners only as necessary to fulfill your orders (e.g., delivery logistics)

All service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.

DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain your personal information for as long as your wholesale account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.

YOUR RIGHTS

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Opt out of SMS messages by replying STOP

To exercise any of these rights, contact us at hello@kiddsquid.com.

COOKIES

Our Site may use cookies and similar technologies to improve your experience. You can control cookie settings through your browser preferences.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

CONTACT US

If you have questions about this Privacy Policy, contact us at: